Returns & Exchanges

At Reboxed®, we stand by the quality of our refurbished tech with a hassle-free 30-day return policy and a comprehensive 12-month warranty. If you are not completely satisfied with your device, you can return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process and receive your RMA number.

• 2.
  Prepare the Device

  Sign out of iCloud or Google accounts, factory reset your device to protect your data, and securely pack the item in its original Reboxed® packaging.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized courier location within 7 days of your request.

• 4.
  Inspection & Refund

  Once our technicians verify the device's condition, we will process your refund or dispatch your replacement within 3-5 business days.